What personal data do we process?
The organization processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:
- - First and last name
- - Sex
- - Date of birth
- - Birthplace
- - Address
- - Phone number
- - E-mail address
- - IP address
- - Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- - Location data
- - Information about your activities on our website
- – Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- – List of customer contact details via an app
- - Internet browser and device type
- - Bank account number
What particular and/or sensitive personal data do we process?
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via the contact form and we will delete this information.
For what purpose and on what basis do we process personal data?
The organization processes your personal data for the following purposes:
- - Processing your payment
- - Sending newsletters and/or promotional flyers
- - Calling or emailing you when necessary to carry out our services
- - Informing you of changes to our services and products
- - Delivering goods and services to you
- – The organization analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- – The organization also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision-making
The organization does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of the organization). The organization uses the following computer programs or systems: [complete with name of the system, why it is used, underlying logic, importance and expected consequences for the person concerned]
How long do we keep your personal data?
The organization does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected, with a maximum of 6 months.
Sharing personal data with third parties
The organization does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. The organization remains responsible for these processing operations.
What cookies or similar technology do we use?
The organization only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
How to access, correct or delete your data?
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by the organization and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to the organization via the contact form. To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. The organization would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How do we secure your personal data?
The organization takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service.